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I've worked for 3 call centers now and every Thanksgiving day means there is a very low call volume or incoming calls. In my recent company they announced that it's gonna be open OT for everyone so most are taking advantage of it. Since we are over staffed today is a very relaxing day most are just chatting or surfing the net. Here in the Philippines we don't celebrate Thanksgiving but mostly our Thanksgiving is Fiesta's and of course a lot of food is served.
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